Frequently Asked Questions

How do I get an account?

Access to the IMG Partnerships Catalogue is restricted to authorised sponsorship buyers. If you wish to access the catalogue, click on the “Register” button in the Sign In section on the homepage.

Once you have submitted your registration form, your contact details will be verified with the relevant Sales Executive. Upon approval to access the partnerships catalogue, you will be notified by email confirming your ‘username’ and ‘password’.

PLEASE NOTE – the registration process will not be instantaneous but we will endeavour to register you within 12 hours.

I’ve forgotten my password, how do I access my login details?

If you have forgotten your password click on the ‘Log In‘ button and then the ‘Forgotten your login details‘ link. You will be prompted for your email address which is where your password reminder will be sent.

For questions about a property, who do I contact?

If you have not contacted IMG previously, please email firstcontact@img.com in order to be connected with the relevant industry expert within 12 hours.

For questions regarding the use of the website, who do I contact?

For any technical issues or support please email
firstcontact@img.com